Frequently Asked Questions
Quick answers for digital downloads, template access, editing, purchases, and product support.
How do I receive my product after purchase?
After checkout, you’ll receive access to your digital product through the platform where you completed your purchase. You’ll also receive a confirmation email with your order details and, where applicable, instructions for accessing your files or template.
Do I need Notion to use the Notion templates?
Yes. You’ll need a free or paid Notion account to duplicate and use our Notion templates. Once duplicated, the template becomes part of your own workspace and can be customized to suit your needs.
Do I need a Carrd account to use Carrd templates?
Yes. You’ll need a Carrd account to use Carrd templates. Some templates or features may require a paid Carrd plan. Any specific requirements will be clearly stated on the product page before purchase.
Can I customize the templates?
Yes. Glow Inspired templates are built to be customized. You can edit pages, colors, databases, sections, copy, and layouts to fit your workflow or brand.
Can I share, resell, or redistribute a template?
No. Your purchase is for personal use unless a separate commercial license is clearly provided. You may not resell, redistribute, share the template link publicly, or claim the template as your own product.
What should I do if I cannot access my purchase?
First, check the email address you used at checkout and your spam folder. If you still cannot access it, email [email protected] with your order email and purchase platform.
Do templates include future updates?
When a product listing includes updates, you will receive access through the same purchase platform. Major future products or separate template releases may be sold separately.